To be filled out by the buyer
IBAN for a refund if the complaint is accepted.
Order number from the shop (if you have it).
Your personal data is processed for the purpose of handling this complaint, on the basis of Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(c) GDPR (legal obligation under Slovak Act 108/2024). For details, see the privacy policy.
After submission you will receive a confirmation to the e-mail you entered. The shop owner has 30 days to resolve the complaint per Act No. 108/2024 Coll.